Support
Protein Price support
Contact details and launch disclaimers for the current Protein Price release.
Contact
Email
Owner
Martin Pfundmair
What to include in a support request
- Your device model and iOS version.
- Whether you used live camera scan or photo import.
- A short description of what went wrong.
- A screenshot, if it helps explain the issue.
Current product scope
- No account or login is required.
- No cloud sync is included in this version.
- ProteinPerYen Pro auto-renewable subscriptions unlock camera scan, photo import, live scan, and saved history.
- Purchases are billed and managed through Apple, not directly by Protein Price.
- Use Restore Purchases in Settings if Pro does not unlock after reinstalling or changing devices.
- Recent scan history is stored only on your device.
Subscription support
Unlocks
Camera capture, photo import, live scan, and saved comparison history.
Restore pathOpen Settings in the app, then tap Restore purchases.
Manage or cancelUse your App Store account subscription settings on iPhone or iPad.
Important disclaimers
Protein Price estimates protein density and protein-per-yen
value from OCR and user-confirmed inputs. Results can be
wrong when labels are hard to read, prices change, or a
product uses unusual serving formats.
Use the app as a shopping aid only. Confirm the final nutrition label, serving size, and shelf price yourself before making purchasing or dietary decisions.